NEMT Driver

Essential Responsibilities • Operate the assigned vehicle safely and defensively while following approved routes, schedules, pickup and drop-off instructions, and applicable traffic laws. • Complete required pre-trip and post-trip inspections and promptly report vehicle defects, damage, cleanliness concerns, missing equipment, or maintenance needs. • Verify Member identity and authorized handoffs; ensure approved restraints and mobility devices are used correctly; and provide trained boarding or exiting assistance. • Maintain timely contact with Dispatch regarding check-in, delays, no-shows, route changes, Member concerns, accidents, or unsafe conditions. • Protect confidential information and complete trip, mileage, attendance, inspection, signature, and incident records accurately and on time. • Follow emergency, accident, illness, severe-weather, and evacuation procedures, including obtaining help and notifying Dispatch as soon as safely possible.

Minimum Qualifications • Valid driver's license appropriate for the assigned vehicle and an acceptable driving record under Company, insurer, and contract standards. • Successful completion of required screening, credential verification, medical or fitness requirements, and safety, passenger-assistance, first-aid/CPR, and defensive-driving training. • Ability to use navigation and communication tools, follow written route instructions, maintain accurate records, and report reliably and on time.

Core Competencies Safety judgment; defensive driving; dependability; passenger care; clear communication; confidentiality; situational awareness; accurate documentation.

Work Environment & Physical Requirements Work is primarily performed in a vehicle and may involve traffic, changing weather, extended sitting, frequent vehicle entry and exit, and split or variable shifts.