Cookie policy

What are cookies?

Cookies are small text files stored on your device when you visit a website. They help the site remember preferences and can support analytics or marketing when those tools are used.

Cookies we use

• Necessary — consent: pema_cookie_consent stores whether you accepted or rejected cookies so we do not ask on every visit. This cookie is first-party, lasts up to 365 days, and is set only after you make a choice.
• Analytics: When you accept cookies, we collect first-party usage events (page views, clicks, form submits, and a short interaction trail) plus approximate location derived from network edge headers (city / region / country — not GPS). Events are stored in PEMA’s own database. We do not load third-party advertising or marketing pixels.

Your choices

On your first visit you can Accept all cookies, Reject all, or review details under Choose cookies. Rejecting means we only keep the necessary consent cookie that records your preference.

To change your mind later, clear site cookies for pematransportation.com in your browser, then reload the site to see the banner again.

Website design & development

This website was designed and built by AEM Spectrum Consulting, a Worcester, Massachusetts consulting practice. AEM Spectrum Consulting supports branding, product, and web experiences for care-focused organizations. For website-related questions that are not about PEMA rides or dispatch, you can reach them at hr@aemspectrumconsulting.com or visit aemspectrumconsulting.com.

Cookie preferences, contact messages, and rider data on this site are controlled by PEMA Transportation LLC. AEM Spectrum Consulting does not operate PEMA dispatch and does not receive your ride booking details through this cookie policy.

Contact

Questions about this policy? Email hr@pematransportation.com or call (508) 269-4606. You can also send a message.

Last updated: August 8, 2026